Privacy Policy
PRIVACY POLICY
Welcome to WEDFY. Wedfy is an online matrimonial technology platform owned and operated by SRMJ Pixel Infinity Playzone Private Limited, a company incorporated under the Companies Act, 2013, India. We respect your privacy and are committed to protecting personal information collected from users.
This Privacy Policy explains how Wedfy collects, processes, stores, uses, and discloses information when you access or use our website or mobile application. By accessing or using Wedfy, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the platform.
This Privacy Policy is published in accordance with the Information Technology Act, 2000, applicable rules, the Digital Personal Data Protection Act, 2023, and other applicable Indian data protection regulations.
INFORMATION WE COLLECT
Wedfy may collect personal information you voluntarily provide, including name, gender, date of birth, marital status, religion, community, education, occupation, photographs, videos, email address, mobile number, city, and any other details you choose to include in your profile.
Where permitted and only with explicit consent, we may collect government-issued identification or documents for verification, safety, or fraud-prevention purposes.
If you purchase paid services, payment-related details such as transaction IDs, billing references, and payment confirmations are processed through authorized third-party payment gateways. Wedfy does not store debit card, credit card, or UPI credentials.
Wedfy may automatically collect technical and usage information including IP address, device identifiers, operating system, application version, log data, cookies, approximate geographic location, session activity, and interactions with platform features.
If you register or log in through third-party platforms, information shared in accordance with those services’ privacy settings may be collected.
PURPOSE OF COLLECTION AND USE
Information is used to create and manage accounts, display profiles, provide matchmaking features, enable communication, deliver services, process payments, verify accounts, improve platform performance, analyze trends, personalize experience, prevent fraud, enforce policies, resolve disputes, respond to legal requests, and maintain security.
Information may also be used to send administrative messages, security alerts, service announcements, and promotional communications, subject to user preferences and applicable law.
COOKIES AND SIMILAR TECHNOLOGIES
Wedfy uses cookies, SDKs, and similar tools to maintain sessions, secure accounts, analyze usage, improve functionality, personalize experience, and prevent misuse.
Third-party services integrated into Wedfy may place their own cookies or tracking technologies. Wedfy does not control third-party tracking practices.
DISCLOSURE AND SHARING OF INFORMATION
Wedfy may share personal information with trusted third-party service providers including hosting partners, analytics providers, verification services, customer support vendors, fraud-prevention services, and payment gateways strictly for operational purposes.
Information may be disclosed where required by law, regulation, legal process, or governmental request, or to protect the rights, property, safety, or security of Wedfy, its users, or the public.
In the event of a business transfer such as a merger, acquisition, reorganization, or sale of assets, user information may be transferred subject to confidentiality and data protection obligations.
Wedfy does not sell or rent personal information to unauthorized third parties.
DATA RETENTION AND DELETION
Wedfy retains personal information only as long as necessary to provide services, meet legal and regulatory requirements, resolve disputes, enforce agreements, and prevent fraud.
Users may request account deletion. Certain information may be retained after deletion where required by law, regulatory obligations, dispute resolution, or legitimate business interests.
INFORMATION SECURITY
Wedfy uses reasonable administrative, technical, and organizational safeguards such as controlled access, encryption where appropriate, internal confidentiality protocols, and system monitoring to protect personal information.
Despite these measures, no method of electronic storage or transmission is completely secure. Users acknowledge that absolute security cannot be guaranteed.
USER RIGHTS AND CONSENT
By using Wedfy, you consent to the collection and processing of information as described in this Privacy Policy.
You may request access, correction, updating, or deletion of personal data, subject to verification of identity and applicable law.
Privacy-related requests may be sent to support@wedfy.com.
CHILD SAFETY AND SENSITIVE CONTENT
Wedfy is strictly for users aged eighteen and above. Wedfy does not knowingly collect data from children.
Any form of child sexual abuse material, grooming, exploitation, or harmful content is strictly prohibited and will result in immediate termination and reporting to lawful authorities.
Wedfy actively cooperates with law enforcement agencies in matters involving child safety.
INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in India or other jurisdictions where Wedfy or its service providers operate. Wedfy applies reasonable safeguards for cross-border data processing.
THIRD-PARTY WEBSITES
Wedfy may contain links to third-party websites or services. Wedfy is not responsible for their privacy practices, security standards, or content.
LIMITATION OF LIABILITY
Wedfy shall not be liable for unauthorized access, hacking, data loss, or misuse resulting from factors beyond reasonable control including cyber incidents, third-party failures, or user negligence.
POLICY UPDATES
Wedfy reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page. Continued use of Wedfy constitutes acceptance of revised terms.
CONTACT AND GRIEVANCE
For privacy concerns, data requests, grievances, or abuse reports, contact:
